2012 Jeep Grand Cherokee: Service Air Suspension System for Improved Performance

In the world of automotive engineering, where technology and innovation constantly push the boundaries, there are instances that leave even the most seasoned professionals scratching their heads. Picture this: a stunning 2018 Jeep Grand Cherokee, equipped with the high altitude package, cruising down the highway, only to be abruptly halted by a mysterious air suspension issue.

Despite visiting the dealership multiple times for repair, the problem still eludes detection, leaving the owner caught in a frustrating loop of wasted time and unanswered questions. Join us as we delve into the perplexing tale of the 2012 Jeep Grand Cherokee’s enigmatic service air suspension system malfunction, and uncover the challenges that lie ahead for both the owner and the technicians involved.

2012 jeep grand cherokee service air suspension system

To resolve the “service air suspension immediately” message and bouncy ride in a 2012 Jeep Grand Cherokee, contacting a dealership is the recommended course of action. The loose and rattling compressor found in one instance suggests that it may be a similar issue with the air suspension system.

However, the concern arises if the dealership is taking too long to identify the problem or if it indicates a major issue. The mention of others spending over $3,000 to fix similar issues raises concerns about potential costs.

Despite the vehicle’s warranty mileage limit exceeded by a small margin, the dealership should still be responsible for repairs. If the problem persists, it is recommended to contact Chrysler directly for assistance and clarification on compensation options.

Key Points:

  • Contacting a dealership is recommended to resolve the “service air suspension immediately” message and bouncy ride in a 2012 Jeep Grand Cherokee.
  • A loose and rattling compressor suggests a similar issue with the air suspension system.
  • Concerns arise if the dealership takes too long to identify the problem or if it indicates a major issue.
  • Others have spent over $3,000 to fix similar issues, raising concerns about potential costs.
  • Despite the warranty mileage limit being slightly exceeded, the dealership should still be responsible for repairs.
  • If the problem persists, it is recommended to contact Chrysler directly for assistance and clarification on compensation options.


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💡 Pro Tips:

1. Check for Loose Connections: If you experience a sudden “service air suspension” message in your 2012 Jeep Grand Cherokee, make sure to check all the connections related to the air suspension system. A loose connection, such as a loose compressor, could be the cause of the issue.

2. Monitor the Warranty Mileage Limit: If your vehicle is just slightly over the warranty mileage limit, like in the case of exceeding it by only 400 miles, consider reaching out to the dealership or manufacturer to see if they can make an exception or provide assistance.

3. Keep Records of Repair Attempts: Take note of every visit to the dealership for air suspension system issues and keep records of the repairs performed, parts replaced, and any additional costs incurred. This information can be useful if you need to escalate the issue or seek compensation.

4. Consider Seeking Second Opinions: If your Jeep Grand Cherokee continues to experience air suspension system problems even after multiple visits to the dealership, it may be worth getting a second opinion from an independent mechanic or another authorized dealership. They may be able to offer fresh insights or alternative solutions.

5. Stay in Contact With the Manufacturer: If the dealership is taking too long to identify the issue or you feel frustrated with the lack of progress, reach out to the manufacturer directly. They may be able to expedite the resolution process or provide compensation options for the inconvenience and wasted time.

Sudden “Service Air Suspension Immediately” Message

The 2012 Jeep Grand Cherokee, known for its robust performance and reliability, has recently been encountering issues with its air suspension system. Owners of the 2018 Jeep Grand Cherokee high altitude package have reported receiving a sudden “service air suspension immediately” message, causing concern and a decrease in the vehicle’s overall performance.

One particular incident involved the back end of the car dropping while the front end remained unaffected, resulting in a bouncy and uncomfortable ride. The owner promptly contacted their local Jeep dealership to address the issue and determine the underlying cause of the malfunction.

Loose And Rattling Compressor At Jeep Dealership

Upon inspection at the Jeep dealership, it was discovered that the compressor responsible for the air suspension system was loose and emitting an unsettling rattling sound. This finding raised concerns about the potential severity of the problem and the safety of the vehicle.

The dealership promptly took possession of the car, intending to thoroughly investigate and diagnose the issue. The process included running tests and recording information over a span of 24 hours to gather comprehensive data about the air suspension system’s behavior.

Extended Duration At Dealership For Testing And Repairs

While it is understandable that comprehensive testing is necessary to identify and resolve the underlying problem, the extended duration the vehicle spent at the dealership raised concerns for the owner. The car was held for at least three hours initially for inspection and plans were made to keep it for an entire day for further testing and observation.

One can’t help but wonder if the extended timeframe is indicative of a more significant issue or if it is merely a result of the dealership’s dedication to ensuring a thorough investigation. Nonetheless, the delay in identifying the issue and providing a solution has caused frustration and inconvenience for the owner.

Concerns Over Major Issue And Prohibitive Costs

Adding to the owner’s concerns is the mention of others who have experienced similar problems with their Jeep Grand Cherokees having spent over $3,000 for repairs. While the exact cause of the issue remains uncertain, the fear of facing exorbitant repair costs looms over the car owner.

Compounding the worries is the fact that the vehicle’s warranty mileage limit had been exceeded by only 400 miles when the air suspension problem manifested. This near-miss with the warranty coverage threshold poses additional financial strain, should the repairs become expensive.

Multiple Air Suspension System Issues And Failed Repairs

Interestingly, this is not the first time that the owner has encountered issues with the air suspension system in their Jeep Grand Cherokee. The same make and model from 2015 has been taken to the dealership on five occasions for various air suspension system problems.

Despite numerous attempts at resolving the issue, it remains unresolved.

The dealership has showcased their commitment by replacing the compressor and module multiple times, thoroughly checking for any leaks, and ensuring the system is adequately refilled. However, despite their efforts, they have been unable to pinpoint the exact cause of the recurring problem.

The frustration mounts as the vehicle has spent a total of 11 days at the dealership for additional repair attempts. As of yet, the cause of the issue remains elusive, and the dealership has sought the assistance of Chrysler engineers to resolve the problem.

Seeking Assistance From Chrysler And Exploring Compensation Options

Feeling helpless and desiring a prompt solution, the owner plans to contact Chrysler directly to seek their input and assistance in resolving the air suspension system problem. The continuous inconvenience and wasted time have prompted the owner to explore possible compensation options for their troubles.

At this stage, no clear timeframe for the issue’s resolution or any compensatory measures has been provided by the dealership. The uncertainty surrounding the repairs and the costs already incurred by the dealership, totaling $10,000 in parts and labor, further compounds the challenges faced by both the owner and the dealership.

In an effort to alleviate some of the inconvenience, the owner has managed to secure a rental vehicle under the extended warranty, allowing them to continue their daily activities while the repair process unfolds.

In conclusion, the 2012 Jeep Grand Cherokee’s air suspension system has presented a significant hurdle for owners, particularly those with the 2018 high altitude package. The sudden “service air suspension immediately” message, loose and rattling compressor, and extended duration without resolution have caused frustration and concern.

The repeated instances of air suspension system issues, failed repairs, and the dealership’s reliance on Chrysler engineers indicate a more complex problem. As owners seek assistance from Chrysler and explore compensation options, the hope remains for a swift and satisfactory resolution to restore the vehicle’s performance and peace of mind.

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